Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Every facial oil candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against MSDS and COA documentation documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
A primer quote separates into formula, primary packaging, secondary packaging, filling and labour, testing, and freight. Packaging usually drives the largest variable, so choosing from pump bottles and tubes can move unit cost more than formula changes do. We provide a line-item breakdown rather than a single number, so you can see exactly where to trade off if you need to hit a target retail price. Our team can walk through the options for primer on a short call, and we will confirm the specification in writing before any deposit is requested.
We adapt your artwork to the print specification of each component and review the copy against labelling rules for the European Union. That covers mandatory statements, net quantity placement, ingredient listing order, responsible person details and any warnings your product class requires. For facial mist we flag issues before plates are made, which avoids the costly reprint that comes from catching a labelling error after production. Our team can walk through the options for facial mist on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Sensitive-skin serum development focuses on a short, well-tolerated ingredient list, minimal fragrance and a preservative system chosen for low irritation potential. We can arrange patch testing and ophthalmologist or dermatologist review where your positioning requires it. Formulas built around Collagen are screened for known sensitisers before we present the first samples to you. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
Colour for body lotion is controlled against an approved reference standard with defined tolerance, and each batch is compared under standardised lighting before release. Pigment dispersion is standardised during manufacturing so shade does not drift as batch size increases. Retained samples from each body lotion run are kept, which lets us trace and correct any shade complaint rather than guess at the cause. Our team can walk through the options for body lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
Territory exclusivity for facial cream can be granted for bespoke formulas, usually tied to a minimum annual volume or a defined market such as Australia and New Zealand. Library formulas are generally non-exclusive but can be differentiated through fragrance, texture or active loading so your product is not directly comparable. We set the terms in writing so your investment in development is protected for as long as the programme runs. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
To quote a mascara project we need your target positioning, the benefit story you want to lead with, preferred packaging format, estimated annual volume and destination market. If you have a benchmark product, share the ingredient list and any performance claims you need to support. With that brief we can propose a formula direction using Shea Butter, recommend wand tubes with custom brushes, and come back with an indicative cost and timeline. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
Colour for blush is controlled against an approved reference standard with defined tolerance, and each batch is compared under standardised lighting before release. Pigment dispersion is standardised during manufacturing so shade does not drift as batch size increases. Retained samples from each blush run are kept, which lets us trace and correct any shade complaint rather than guess at the cause. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We source PCR resin, glass, aluminium and mono-material components for mascara and can document recycled content for your sustainability reporting. Recycled resin can vary in colour and wall consistency, so we qualify the component with your formula before committing to a production run. We will be direct about what is genuinely recyclable in Latin America rather than repeating a claim your customers may challenge. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
A toner quote separates into formula, primary packaging, secondary packaging, filling and labour, testing, and freight. Packaging usually drives the largest variable, so choosing from bottles with mist or pour formats can move unit cost more than formula changes do. We provide a line-item breakdown rather than a single number, so you can see exactly where to trade off if you need to hit a target retail price. Our team can walk through the options for toner on a short call, and we will confirm the specification in writing before any deposit is requested.
