Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
A custom body wash project normally takes 4-6 weeks from brief to first samples. The timeline covers formula concept, laboratory iteration, stability and compatibility testing, plus packaging fit trials. If you already have a reference product or a target Retinol story, we can shorten the development window substantially. After sample approval, mass production for body wash usually requires an additional 4-5 weeks depending on component lead times and order volume. Our team can walk through the options for body wash on a short call, and we will confirm the specification in writing before any deposit is requested.
Each lotion shipment includes the certificate of analysis, packing list, commercial invoice and any export documents required for Southeast Asia. On request we provide batch manufacturing records, stability summaries and the safety documentation your importer needs for customs clearance. Documents are prepared alongside production rather than after it, which prevents the common delay where goods are ready but paperwork is not. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
For lipstick that is sensitive to heat or freezing, we review the stability data to define an acceptable transit range and plan packaging and routing accordingly. Where needed we use insulated cartons, cool-chain freight or seasonal routing for Africa, and we confirm the approach before quoting. We also advise on storage guidance so your warehouse and retail partners keep the product within the validated range. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
We can develop sunscreen to halal, kosher or organic standards and work with accredited certification bodies for the audit and documentation. Certification affects raw material sourcing, production scheduling and segregation, so it is far easier to design in at brief stage than to retrofit. Tell us which programme you need for Japan and South Korea and we will confirm feasibility and cost before development begins. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in sunscreen is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for Africa and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Every facial cream candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against CPSR / CPNP dossier support for the EU documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Every bb cream batch follows a fixed manufacturing protocol with in-process checks on viscosity, pH, weight variation and microbial limits. We retain reference samples from each batch and issue a certificate of analysis with release testing results. Raw materials are sourced from qualified suppliers under incoming inspection, so a formula built around Argan Oil performs consistently from the first batch to the thousandth. Our team can walk through the options for bb cream on a short call, and we will confirm the specification in writing before any deposit is requested.
We adapt your artwork to the print specification of each component and review the copy against labelling rules for the Middle East. That covers mandatory statements, net quantity placement, ingredient listing order, responsible person details and any warnings your product class requires. For shampoo we flag issues before plates are made, which avoids the costly reprint that comes from catching a labelling error after production. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
A lipstick sample kit typically includes the formula in your chosen packaging, the specification sheet, and available variants on texture or active loading. If your brief centres on Heartleaf Extract, we may include a comparison against a benchmark so you can judge the difference directly. Samples ship with enough volume for your team to run internal evaluation rather than a single-use sachet. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
Fragrance-free eyeshadow palette is formulated without added perfume, using raw materials selected for low odour so the base itself smells neutral. This is different from masking an odour, and we verify the result with sensory panels rather than relying on the ingredient list alone. Fragrance-free positioning is well supported for Africa where consumer demand for simplified formulas continues to grow. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.
