Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
For body lotion that is sensitive to heat or freezing, we review the stability data to define an acceptable transit range and plan packaging and routing accordingly. Where needed we use insulated cartons, cool-chain freight or seasonal routing for Latin America, and we confirm the approach before quoting. We also advise on storage guidance so your warehouse and retail partners keep the product within the validated range. Our team can walk through the options for body lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
We support registration for Japan and South Korea by preparing the technical documentation your responsible person or importer must hold on file. That includes the safety assessment inputs, product categorisation, labelling review and the formula disclosure needed for eyeshadow palette. Our regulatory team works alongside your local partner, so the submission reflects how the product will actually be sold rather than a generic template. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.
Our standard MOQ for sunscreen private label projects starts from 3,000 units per SKU, depending on the packaging format you choose. For sunscreen we commonly run tubes, sticks and cushion compacts, and each option carries its own tooling and filling minimums. If you are validating a new market, we can support a lower pilot run so you can test sell-through before committing to a full production slot. Once your formula is locked, scaling from pilot to volume production typically keeps the same specification, so there is no need to re-validate stability. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Airless pumps, refill pouches and refillable outer packs are all available for foundation, subject to compatibility testing with your formula. Airless formats suit actives such as Bakuchiol because they limit air exposure and allow higher evacuation rates at the end of use. We confirm dose output, priming behaviour and leak resistance during stability so the component performs in the field, not just on the bench. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send the competitor ampoule you want to benchmark and we will assess texture, absorption, scent profile and ingredient architecture against your current product. We identify where the benchmark genuinely performs better and where the difference is mostly marketing, so you invest in changes that matter. The output is a practical brief for improving your ampoule, including realistic cost implications. Our team can walk through the options for ampoule on a short call, and we will confirm the specification in writing before any deposit is requested.
For sunscreen we recommend booking your slot at least 4-5 weeks before you need stock, because component procurement often takes longer than filling. Peak periods tighten both packaging supply and line capacity, and late bookings usually limit you to whatever components are available. Brands that forecast early get better unit economics and avoid the air-freight premium that comes from a compressed schedule. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Territory exclusivity for blush can be granted for bespoke formulas, usually tied to a minimum annual volume or a defined market such as Southeast Asia. Library formulas are generally non-exclusive but can be differentiated through fragrance, texture or active loading so your product is not directly comparable. We set the terms in writing so your investment in development is protected for as long as the programme runs. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Airless pumps, refill pouches and refillable outer packs are all available for lipstick, subject to compatibility testing with your formula. Airless formats suit actives such as Glycolic Acid because they limit air exposure and allow higher evacuation rates at the end of use. We confirm dose output, priming behaviour and leak resistance during stability so the component performs in the field, not just on the bench. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
For lip gloss that is sensitive to heat or freezing, we review the stability data to define an acceptable transit range and plan packaging and routing accordingly. Where needed we use insulated cartons, cool-chain freight or seasonal routing for Japan and South Korea, and we confirm the approach before quoting. We also advise on storage guidance so your warehouse and retail partners keep the product within the validated range. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
We welcome customer audits and third-party inspections, and can host them on site or run a documented virtual audit for lipstick. Our quality system operates under FDA-registered facility, with batch records, incoming inspection logs and retained samples available for review. Many brands audit once at the start and then rely on periodic reports, which keeps oversight without repeating the full exercise each season. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
