Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Yes. We regularly develop eyeshadow palette without silicones, PEGs or ethanol, replacing them with sensory alternatives that preserve spreadability and after-feel. Removing these materials changes texture, so we iterate on the sample rather than making a like-for-like substitution. Ingredient selection is screened against your retailer's restricted list, and we document compliance at formula level for Latin America. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Closure and pump compatibility for mascara is tested during stability, covering dose output, priming, leak resistance and any interaction between formula and gasket materials. Options such as wand tubes with custom brushes behave very differently with low-viscosity versus high-viscosity bases, which is why this testing happens before tooling is committed. Catching a pump incompatibility at this stage avoids the field complaints that follow a rushed launch. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
We can arrange instrumental and in-use testing to support performance claims for setting spray, including hydration, barrier function and tolerance studies. Claim wording is reviewed against the rules for Africa so you do not commit to language your dossier cannot support. Where a full clinical study is not justified, we will tell you which claims are defensible on formulation rationale and consumer perception data alone. Our team can walk through the options for setting spray on a short call, and we will confirm the specification in writing before any deposit is requested.
A custom lip gloss project normally takes 5-7 weeks from brief to first samples. The timeline covers formula concept, laboratory iteration, stability and compatibility testing, plus packaging fit trials. If you already have a reference product or a target Snail Secretion Filtrate story, we can shorten the development window substantially. After sample approval, mass production for lip gloss usually requires an additional 5-6 weeks depending on component lead times and order volume. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
We can develop lip gloss with alternative preservation strategies, including multifunctional humectants, low-water systems and barrier packaging that reduces microbial risk. Truly preservative-free claims depend on the format and how the consumer uses it, so we will tell you honestly whether the claim is defensible for your product. Every candidate still passes challenge testing, and we document the rationale so your Southeast Asia submission is supported by data rather than marketing language. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
We support pilot and seasonal foundation runs alongside volume programmes, with MOQ from 3,000 units per SKU depending on packaging. Small runs suit market testing, limited editions and influencer launches where speed matters more than unit cost. If the SKU performs, the same specification scales to a full production slot without re-validating stability. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. E-commerce-ready shampoo packaging addresses leak resistance, drop performance, scannable barcodes and suffocation warnings for polybags. We confirm carton dimensions against your fulfilment centre requirements so you avoid oversize or prep surcharges. For Japan and South Korea we align packaging with the prep rules of the marketplace you sell through. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
We can support direct-to-consumer fulfilment models for sunscreen, including single-unit labelling, barcode application and ship-ready cartons. For the Middle East we work with fulfilment partners experienced in cosmetics, which matters for temperature exposure and returns handling. Tell us your channel mix and we will advise whether DTC fulfilment is practical at your volume before you commit. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Cost reduction for shampoo usually comes from component choice, fill size, carton construction and order consolidation rather than from cheaper raw materials. We review your current bill of materials and identify changes that do not affect the sensory profile the consumer notices. Any substitution is validated against your approved sample, so the shampoo on shelf performs the same way after the change. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
We welcome customer audits and third-party inspections, and can host them on site or run a documented virtual audit for serum. Our quality system operates under FDA-registered facility, with batch records, incoming inspection logs and retained samples available for review. Many brands audit once at the start and then rely on periodic reports, which keeps oversight without repeating the full exercise each season. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
