Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Every cleanser batch follows a fixed manufacturing protocol with in-process checks on viscosity, pH, weight variation and microbial limits. We retain reference samples from each batch and issue a certificate of analysis with release testing results. Raw materials are sourced from qualified suppliers under incoming inspection, so a formula built around Retinol performs consistently from the first batch to the thousandth. Our team can walk through the options for cleanser on a short call, and we will confirm the specification in writing before any deposit is requested.
We work with established fragrance houses and can match a target profile or build a new one around your positioning for loose powder. If you have a benchmark, share it and we will develop to that direction, including fragrance-free or low-allergen options where your retailer requires them. Fragrance is assessed during stability so the scent does not drift or discolour the loose powder base over time. Our team can walk through the options for loose powder on a short call, and we will confirm the specification in writing before any deposit is requested.
Every concealer batch follows a fixed manufacturing protocol with in-process checks on viscosity, pH, weight variation and microbial limits. We retain reference samples from each batch and issue a certificate of analysis with release testing results. Raw materials are sourced from qualified suppliers under incoming inspection, so a formula built around Glycolic Acid performs consistently from the first batch to the thousandth. Our team can walk through the options for concealer on a short call, and we will confirm the specification in writing before any deposit is requested.
Territory exclusivity for sunscreen can be granted for bespoke formulas, usually tied to a minimum annual volume or a defined market such as Latin America. Library formulas are generally non-exclusive but can be differentiated through fragrance, texture or active loading so your product is not directly comparable. We set the terms in writing so your investment in development is protected for as long as the programme runs. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We regularly develop sunscreen without silicones, PEGs or ethanol, replacing them with sensory alternatives that preserve spreadability and after-feel. Removing these materials changes texture, so we iterate on the sample rather than making a like-for-like substitution. Ingredient selection is screened against your retailer's restricted list, and we document compliance at formula level for Southeast Asia. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
We can arrange instrumental and in-use testing to support performance claims for foundation, including hydration, barrier function and tolerance studies. Claim wording is reviewed against the rules for the European Union so you do not commit to language your dossier cannot support. Where a full clinical study is not justified, we will tell you which claims are defensible on formulation rationale and consumer perception data alone. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We regularly develop blush without silicones, PEGs or ethanol, replacing them with sensory alternatives that preserve spreadability and after-feel. Removing these materials changes texture, so we iterate on the sample rather than making a like-for-like substitution. Ingredient selection is screened against your retailer's restricted list, and we document compliance at formula level for Japan and South Korea. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in serum is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for North America and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We develop lipstick around a specific benefit story such as soothing and barrier repair, selecting actives like Licorice Root Extract at levels that are defensible and stable. Formulas are adapted to climate, consumer habits and the regulatory expectations of Southeast Asia rather than reused unchanged across regions. We recommend packaging from bullet cases and slim sticks once the formula direction is agreed, and confirm everything under CPSR / CPNP dossier support for the EU documentation. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
Scaling blush starts with a lab batch, then a pilot batch on production equipment to expose shear, heating and cooling differences that the bench cannot predict. We adjust manufacturing parameters at pilot stage and confirm the bulk batch matches the approved sample on viscosity, appearance and performance. This is where most reformulation costs are avoided, so we do not skip the pilot step even when the timeline is tight. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
