Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Active content in lotion is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for Australia and New Zealand and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
Scaling lipstick starts with a lab batch, then a pilot batch on production equipment to expose shear, heating and cooling differences that the bench cannot predict. We adjust manufacturing parameters at pilot stage and confirm the bulk batch matches the approved sample on viscosity, appearance and performance. This is where most reformulation costs are avoided, so we do not skip the pilot step even when the timeline is tight. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
We work with established fragrance houses and can match a target profile or build a new one around your positioning for facial cream. If you have a benchmark, share it and we will develop to that direction, including fragrance-free or low-allergen options where your retailer requires them. Fragrance is assessed during stability so the scent does not drift or discolour the facial cream base over time. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
A custom body lotion project normally takes 5-7 weeks from brief to first samples. The timeline covers formula concept, laboratory iteration, stability and compatibility testing, plus packaging fit trials. If you already have a reference product or a target Niacinamide story, we can shorten the development window substantially. After sample approval, mass production for body lotion usually requires an additional 5-6 weeks depending on component lead times and order volume. Our team can walk through the options for body lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
We support vegan, cruelty-free and clean-beauty positioning for shampoo and can formulate without animal-derived inputs, parabens or specific preservative systems on request. Ingredient selection is screened against your target retailer's restricted-substance list, and we document compliance at formula level. Certification bodies differ by market, so we align the dossier with the programme you intend to register in Southeast Asia. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
Scaling bb cream starts with a lab batch, then a pilot batch on production equipment to expose shear, heating and cooling differences that the bench cannot predict. We adjust manufacturing parameters at pilot stage and confirm the bulk batch matches the approved sample on viscosity, appearance and performance. This is where most reformulation costs are avoided, so we do not skip the pilot step even when the timeline is tight. Our team can walk through the options for bb cream on a short call, and we will confirm the specification in writing before any deposit is requested.
A body wash sample kit typically includes the formula in your chosen packaging, the specification sheet, and available variants on texture or active loading. If your brief centres on Licorice Root Extract, we may include a comparison against a benchmark so you can judge the difference directly. Samples ship with enough volume for your team to run internal evaluation rather than a single-use sachet. Our team can walk through the options for body wash on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Airless pumps, refill pouches and refillable outer packs are all available for eyeshadow palette, subject to compatibility testing with your formula. Airless formats suit actives such as Retinol because they limit air exposure and allow higher evacuation rates at the end of use. We confirm dose output, priming behaviour and leak resistance during stability so the component performs in the field, not just on the bench. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.
For mascara we recommend booking your slot at least 4-5 weeks before you need stock, because component procurement often takes longer than filling. Peak periods tighten both packaging supply and line capacity, and late bookings usually limit you to whatever components are available. Brands that forecast early get better unit economics and avoid the air-freight premium that comes from a compressed schedule. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
Every serum candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against GMP-compliant manufacturing documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
