Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Yes. Send us the current formula or full INCI declaration and we will screen every input against the restricted-substance list applicable to the Middle East. Where an ingredient must be removed, we propose a functional replacement built around Vitamin C and re-run stability and compatibility testing rather than simply swapping raw materials. You receive a side-by-side comparison of the original and revised ampoule so you can judge texture, scent and performance before approving the change. Our team can walk through the options for ampoule on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We coordinate export documentation and can arrange delivery to your nominated warehouse, 3PL or Amazon fulfilment centre in the Middle East. For essence, carton specifications and pallet patterns are confirmed before production so your inbound team receives scannable, stackable goods. We work with experienced freight forwarders and can quote under your preferred Incoterms. Our team can walk through the options for essence on a short call, and we will confirm the specification in writing before any deposit is requested.
A eyeshadow palette quote separates into formula, primary packaging, secondary packaging, filling and labour, testing, and freight. Packaging usually drives the largest variable, so choosing from magnetic palettes and compacts can move unit cost more than formula changes do. We provide a line-item breakdown rather than a single number, so you can see exactly where to trade off if you need to hit a target retail price. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We coordinate export documentation and can arrange delivery to your nominated warehouse, 3PL or Amazon fulfilment centre in North America. For eyeshadow palette, carton specifications and pallet patterns are confirmed before production so your inbound team receives scannable, stackable goods. We work with experienced freight forwarders and can quote under your preferred Incoterms. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Sensitive-skin primer development focuses on a short, well-tolerated ingredient list, minimal fragrance and a preservative system chosen for low irritation potential. We can arrange patch testing and ophthalmologist or dermatologist review where your positioning requires it. Formulas built around Azelaic Acid are screened for known sensitisers before we present the first samples to you. Our team can walk through the options for primer on a short call, and we will confirm the specification in writing before any deposit is requested.
Our facility operates under ISO 22716 cosmetics GMP, and we maintain full batch traceability with retained samples for every production run. For sheet mask exported to Japan and South Korea, we prepare the technical documentation your importer or responsible person will request, including safety assessments and labelling review. If you need market-specific registration, our regulatory team works with your local partner to assemble the dossier and close any gaps before shipment. Our team can walk through the options for sheet mask on a short call, and we will confirm the specification in writing before any deposit is requested.
We support registration for Japan and South Korea by preparing the technical documentation your responsible person or importer must hold on file. That includes the safety assessment inputs, product categorisation, labelling review and the formula disclosure needed for cleanser. Our regulatory team works alongside your local partner, so the submission reflects how the product will actually be sold rather than a generic template. Our team can walk through the options for cleanser on a short call, and we will confirm the specification in writing before any deposit is requested.
Each body wash shipment includes the certificate of analysis, packing list, commercial invoice and any export documents required for North America. On request we provide batch manufacturing records, stability summaries and the safety documentation your importer needs for customs clearance. Documents are prepared alongside production rather than after it, which prevents the common delay where goods are ready but paperwork is not. Our team can walk through the options for body wash on a short call, and we will confirm the specification in writing before any deposit is requested.
We can develop serum to halal, kosher or organic standards and work with accredited certification bodies for the audit and documentation. Certification affects raw material sourcing, production scheduling and segregation, so it is far easier to design in at brief stage than to retrofit. Tell us which programme you need for Latin America and we will confirm feasibility and cost before development begins. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
We sign a mutual non-disclosure agreement before any brief is shared, and formula development records for lipstick are held under controlled access. Ownership arrangements are agreed in writing: bespoke formulas developed to your specification can be reserved for your brand, while library formulas remain ours to license. If exclusivity matters commercially, we can define the scope, territory and duration in the supply agreement so both sides have certainty. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
