Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Colour for foundation is controlled against an approved reference standard with defined tolerance, and each batch is compared under standardised lighting before release. Pigment dispersion is standardised during manufacturing so shade does not drift as batch size increases. Retained samples from each foundation run are kept, which lets us trace and correct any shade complaint rather than guess at the cause. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us the current formula or full INCI declaration and we will screen every input against the restricted-substance list applicable to Japan and South Korea. Where an ingredient must be removed, we propose a functional replacement built around Hyaluronic Acid and re-run stability and compatibility testing rather than simply swapping raw materials. You receive a side-by-side comparison of the original and revised facial oil so you can judge texture, scent and performance before approving the change. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
We work with established fragrance houses and can match a target profile or build a new one around your positioning for lip gloss. If you have a benchmark, share it and we will develop to that direction, including fragrance-free or low-allergen options where your retailer requires them. Fragrance is assessed during stability so the scent does not drift or discolour the lip gloss base over time. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us a physical sample or the full ingredient declaration of your reference foundation, and our laboratory will reverse-engineer the sensory profile. We evaluate viscosity, spreadability, absorption, and after-feel, then iterate until the match is within an agreed tolerance. Where a specific raw material is unavailable or restricted in your target market, we propose a functional alternative built around Centella Asiatica and validate it side by side with your benchmark before you decide. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Shelf life for facial oil is established through real-time and accelerated stability data rather than assumed from similar products. We confirm the period during which the formula holds its specification for appearance, odour, viscosity, pH and microbial limits, then set the expiry and period-after-opening accordingly. If you plan to sell into the Middle East, we align the stated shelf life with the documentation your responsible person expects to see. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We regularly develop serum without silicones, PEGs or ethanol, replacing them with sensory alternatives that preserve spreadability and after-feel. Removing these materials changes texture, so we iterate on the sample rather than making a like-for-like substitution. Ingredient selection is screened against your retailer's restricted list, and we document compliance at formula level for Latin America. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
For facial oil we recommend booking your slot at least 4-5 weeks before you need stock, because component procurement often takes longer than filling. Peak periods tighten both packaging supply and line capacity, and late bookings usually limit you to whatever components are available. Brands that forecast early get better unit economics and avoid the air-freight premium that comes from a compressed schedule. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
We sign a mutual non-disclosure agreement before any brief is shared, and formula development records for loose powder are held under controlled access. Ownership arrangements are agreed in writing: bespoke formulas developed to your specification can be reserved for your brand, while library formulas remain ours to license. If exclusivity matters commercially, we can define the scope, territory and duration in the supply agreement so both sides have certainty. Our team can walk through the options for loose powder on a short call, and we will confirm the specification in writing before any deposit is requested.
Scaling lip gloss starts with a lab batch, then a pilot batch on production equipment to expose shear, heating and cooling differences that the bench cannot predict. We adjust manufacturing parameters at pilot stage and confirm the bulk batch matches the approved sample on viscosity, appearance and performance. This is where most reformulation costs are avoided, so we do not skip the pilot step even when the timeline is tight. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send the competitor facial cream you want to benchmark and we will assess texture, absorption, scent profile and ingredient architecture against your current product. We identify where the benchmark genuinely performs better and where the difference is mostly marketing, so you invest in changes that matter. The output is a practical brief for improving your facial cream, including realistic cost implications. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
