Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Our standard MOQ for eyeshadow palette private label projects starts from 3,000 units per SKU, depending on the packaging format you choose. For eyeshadow palette we commonly run magnetic palettes and compacts, and each option carries its own tooling and filling minimums. If you are validating a new market, we can support a lower pilot run so you can test sell-through before committing to a full production slot. Once your formula is locked, scaling from pilot to volume production typically keeps the same specification, so there is no need to re-validate stability. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send the competitor setting spray you want to benchmark and we will assess texture, absorption, scent profile and ingredient architecture against your current product. We identify where the benchmark genuinely performs better and where the difference is mostly marketing, so you invest in changes that matter. The output is a practical brief for improving your setting spray, including realistic cost implications. Our team can walk through the options for setting spray on a short call, and we will confirm the specification in writing before any deposit is requested.
We adapt your artwork to the print specification of each component and review the copy against labelling rules for the European Union. That covers mandatory statements, net quantity placement, ingredient listing order, responsible person details and any warnings your product class requires. For lotion we flag issues before plates are made, which avoids the costly reprint that comes from catching a labelling error after production. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
Recommendations depend on the formula viscosity, fill temperature and climate exposure during transit to Southeast Asia. Common options for mascara include wand tubes with custom brushes, and we confirm closure torque, liner compatibility and drop-test performance before locking the specification. Carton and pallet patterns are planned early so your inbound team receives goods that are scannable, stackable and unlikely to leak in transit. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
We adapt your artwork to the print specification of each component and review the copy against labelling rules for Australia and New Zealand. That covers mandatory statements, net quantity placement, ingredient listing order, responsible person details and any warnings your product class requires. For mascara we flag issues before plates are made, which avoids the costly reprint that comes from catching a labelling error after production. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
We can support direct-to-consumer fulfilment models for bb cream, including single-unit labelling, barcode application and ship-ready cartons. For Africa we work with fulfilment partners experienced in cosmetics, which matters for temperature exposure and returns handling. Tell us your channel mix and we will advise whether DTC fulfilment is practical at your volume before you commit. Our team can walk through the options for bb cream on a short call, and we will confirm the specification in writing before any deposit is requested.
We can develop hair mask with alternative preservation strategies, including multifunctional humectants, low-water systems and barrier packaging that reduces microbial risk. Truly preservative-free claims depend on the format and how the consumer uses it, so we will tell you honestly whether the claim is defensible for your product. Every candidate still passes challenge testing, and we document the rationale so your Japan and South Korea submission is supported by data rather than marketing language. Our team can walk through the options for hair mask on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We source PCR resin, glass, aluminium and mono-material components for concealer and can document recycled content for your sustainability reporting. Recycled resin can vary in colour and wall consistency, so we qualify the component with your formula before committing to a production run. We will be direct about what is genuinely recyclable in North America rather than repeating a claim your customers may challenge. Our team can walk through the options for concealer on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us the current formula or full INCI declaration and we will screen every input against the restricted-substance list applicable to Japan and South Korea. Where an ingredient must be removed, we propose a functional replacement built around Tranexamic Acid and re-run stability and compatibility testing rather than simply swapping raw materials. You receive a side-by-side comparison of the original and revised primer so you can judge texture, scent and performance before approving the change. Our team can walk through the options for primer on a short call, and we will confirm the specification in writing before any deposit is requested.
We support pilot and seasonal loose powder runs alongside volume programmes, with MOQ from 1,000 units per SKU depending on packaging. Small runs suit market testing, limited editions and influencer launches where speed matters more than unit cost. If the SKU performs, the same specification scales to a full production slot without re-validating stability. Our team can walk through the options for loose powder on a short call, and we will confirm the specification in writing before any deposit is requested.
