Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
A toner sample kit typically includes the formula in your chosen packaging, the specification sheet, and available variants on texture or active loading. If your brief centres on Copper Peptide, we may include a comparison against a benchmark so you can judge the difference directly. Samples ship with enough volume for your team to run internal evaluation rather than a single-use sachet. Our team can walk through the options for toner on a short call, and we will confirm the specification in writing before any deposit is requested.
We can develop facial cream with alternative preservation strategies, including multifunctional humectants, low-water systems and barrier packaging that reduces microbial risk. Truly preservative-free claims depend on the format and how the consumer uses it, so we will tell you honestly whether the claim is defensible for your product. Every candidate still passes challenge testing, and we document the rationale so your Japan and South Korea submission is supported by data rather than marketing language. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Every foundation candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against ISO 22716 cosmetics GMP documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We coordinate export documentation and can arrange delivery to your nominated warehouse, 3PL or Amazon fulfilment centre in Australia and New Zealand. For lip gloss, carton specifications and pallet patterns are confirmed before production so your inbound team receives scannable, stackable goods. We work with experienced freight forwarders and can quote under your preferred Incoterms. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
We can arrange instrumental and in-use testing to support performance claims for blush, including hydration, barrier function and tolerance studies. Claim wording is reviewed against the rules for Australia and New Zealand so you do not commit to language your dossier cannot support. Where a full clinical study is not justified, we will tell you which claims are defensible on formulation rationale and consumer perception data alone. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
We can develop foundation to halal, kosher or organic standards and work with accredited certification bodies for the audit and documentation. Certification affects raw material sourcing, production scheduling and segregation, so it is far easier to design in at brief stage than to retrofit. Tell us which programme you need for the European Union and we will confirm feasibility and cost before development begins. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Colour for facial oil is controlled against an approved reference standard with defined tolerance, and each batch is compared under standardised lighting before release. Pigment dispersion is standardised during manufacturing so shade does not drift as batch size increases. Retained samples from each facial oil run are kept, which lets us trace and correct any shade complaint rather than guess at the cause. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
We support pilot and seasonal essence runs alongside volume programmes, with MOQ from 2,000 units per SKU depending on packaging. Small runs suit market testing, limited editions and influencer launches where speed matters more than unit cost. If the SKU performs, the same specification scales to a full production slot without re-validating stability. Our team can walk through the options for essence on a short call, and we will confirm the specification in writing before any deposit is requested.
Shelf life for serum is established through real-time and accelerated stability data rather than assumed from similar products. We confirm the period during which the formula holds its specification for appearance, odour, viscosity, pH and microbial limits, then set the expiry and period-after-opening accordingly. If you plan to sell into Africa, we align the stated shelf life with the documentation your responsible person expects to see. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
Allergen declaration for sheet mask is built from the full formula including fragrance composition, and we review it against the list applicable to the Middle East. Production lines are cleaned between runs under a documented procedure, and shared-equipment risk is assessed before scheduling. Where a truly allergen-free claim is needed, we will tell you honestly whether our facility can guarantee it for that product. Our team can walk through the options for sheet mask on a short call, and we will confirm the specification in writing before any deposit is requested.
