Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Yes. Send us a physical sample or the full ingredient declaration of your reference shampoo, and our laboratory will reverse-engineer the sensory profile. We evaluate viscosity, spreadability, absorption, and after-feel, then iterate until the match is within an agreed tolerance. Where a specific raw material is unavailable or restricted in your target market, we propose a functional alternative built around Argan Oil and validate it side by side with your benchmark before you decide. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
Every foundation batch is released against agreed specification, and any batch that fails is quarantined before it leaves our facility. If a non-conformance is confirmed on your side, we investigate against retained samples and batch records, then agree a corrective action and replacement or credit. The acceptance criteria for foundation are written into the order confirmation up front, so disputes about what constitutes a defect are rare. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Recommendations depend on the formula viscosity, fill temperature and climate exposure during transit to the Middle East. Common options for blush include powder compacts and cream pots, and we confirm closure torque, liner compatibility and drop-test performance before locking the specification. Carton and pallet patterns are planned early so your inbound team receives goods that are scannable, stackable and unlikely to leak in transit. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in serum is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for Australia and New Zealand and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
We can develop sheet mask to halal, kosher or organic standards and work with accredited certification bodies for the audit and documentation. Certification affects raw material sourcing, production scheduling and segregation, so it is far easier to design in at brief stage than to retrofit. Tell us which programme you need for the European Union and we will confirm feasibility and cost before development begins. Our team can walk through the options for sheet mask on a short call, and we will confirm the specification in writing before any deposit is requested.
We support pilot and seasonal lipstick runs alongside volume programmes, with MOQ from 3,000 units per SKU depending on packaging. Small runs suit market testing, limited editions and influencer launches where speed matters more than unit cost. If the SKU performs, the same specification scales to a full production slot without re-validating stability. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We develop lotion around a specific benefit story such as brightening and even skin tone, selecting actives like Hyaluronic Acid at levels that are defensible and stable. Formulas are adapted to climate, consumer habits and the regulatory expectations of Latin America rather than reused unchanged across regions. We recommend packaging from pump bottles and soft tubes once the formula direction is agreed, and confirm everything under ISO 22716 cosmetics GMP documentation. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
A facial mist sample kit typically includes the formula in your chosen packaging, the specification sheet, and available variants on texture or active loading. If your brief centres on Glutathione, we may include a comparison against a benchmark so you can judge the difference directly. Samples ship with enough volume for your team to run internal evaluation rather than a single-use sachet. Our team can walk through the options for facial mist on a short call, and we will confirm the specification in writing before any deposit is requested.
Recommendations depend on the formula viscosity, fill temperature and climate exposure during transit to Latin America. Common options for shampoo include bottles and salon-size containers, and we confirm closure torque, liner compatibility and drop-test performance before locking the specification. Carton and pallet patterns are planned early so your inbound team receives goods that are scannable, stackable and unlikely to leak in transit. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
Territory exclusivity for foundation can be granted for bespoke formulas, usually tied to a minimum annual volume or a defined market such as North America. Library formulas are generally non-exclusive but can be differentiated through fragrance, texture or active loading so your product is not directly comparable. We set the terms in writing so your investment in development is protected for as long as the programme runs. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
