Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Yes. Closure and pump compatibility for setting spray is tested during stability, covering dose output, priming, leak resistance and any interaction between formula and gasket materials. Options such as fine-mist spray bottles behave very differently with low-viscosity versus high-viscosity bases, which is why this testing happens before tooling is committed. Catching a pump incompatibility at this stage avoids the field complaints that follow a rushed launch. Our team can walk through the options for setting spray on a short call, and we will confirm the specification in writing before any deposit is requested.
We can develop shampoo to halal, kosher or organic standards and work with accredited certification bodies for the audit and documentation. Certification affects raw material sourcing, production scheduling and segregation, so it is far easier to design in at brief stage than to retrofit. Tell us which programme you need for Australia and New Zealand and we will confirm feasibility and cost before development begins. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
We can develop cleansing balm to halal, kosher or organic standards and work with accredited certification bodies for the audit and documentation. Certification affects raw material sourcing, production scheduling and segregation, so it is far easier to design in at brief stage than to retrofit. Tell us which programme you need for Latin America and we will confirm feasibility and cost before development begins. Our team can walk through the options for cleansing balm on a short call, and we will confirm the specification in writing before any deposit is requested.
Colour for hand cream is controlled against an approved reference standard with defined tolerance, and each batch is compared under standardised lighting before release. Pigment dispersion is standardised during manufacturing so shade does not drift as batch size increases. Retained samples from each hand cream run are kept, which lets us trace and correct any shade complaint rather than guess at the cause. Our team can walk through the options for hand cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Airless pumps, refill pouches and refillable outer packs are all available for body wash, subject to compatibility testing with your formula. Airless formats suit actives such as Aloe Vera because they limit air exposure and allow higher evacuation rates at the end of use. We confirm dose output, priming behaviour and leak resistance during stability so the component performs in the field, not just on the bench. Our team can walk through the options for body wash on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in exfoliating pad is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for the Middle East and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for exfoliating pad on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us a physical sample or the full ingredient declaration of your reference essence, and our laboratory will reverse-engineer the sensory profile. We evaluate viscosity, spreadability, absorption, and after-feel, then iterate until the match is within an agreed tolerance. Where a specific raw material is unavailable or restricted in your target market, we propose a functional alternative built around Rice Ferment Filtrate and validate it side by side with your benchmark before you decide. Our team can walk through the options for essence on a short call, and we will confirm the specification in writing before any deposit is requested.
Recommendations depend on the formula viscosity, fill temperature and climate exposure during transit to the European Union. Common options for sunscreen include tubes, sticks and cushion compacts, and we confirm closure torque, liner compatibility and drop-test performance before locking the specification. Carton and pallet patterns are planned early so your inbound team receives goods that are scannable, stackable and unlikely to leak in transit. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Sensitive-skin sheet mask development focuses on a short, well-tolerated ingredient list, minimal fragrance and a preservative system chosen for low irritation potential. We can arrange patch testing and ophthalmologist or dermatologist review where your positioning requires it. Formulas built around Tranexamic Acid are screened for known sensitisers before we present the first samples to you. Our team can walk through the options for sheet mask on a short call, and we will confirm the specification in writing before any deposit is requested.
Every sheet mask candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against CPSR / CPNP dossier support for the EU documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for sheet mask on a short call, and we will confirm the specification in writing before any deposit is requested.
