Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Active content in facial cream is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for Japan and South Korea and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Scaling eye cream starts with a lab batch, then a pilot batch on production equipment to expose shear, heating and cooling differences that the bench cannot predict. We adjust manufacturing parameters at pilot stage and confirm the bulk batch matches the approved sample on viscosity, appearance and performance. This is where most reformulation costs are avoided, so we do not skip the pilot step even when the timeline is tight. Our team can walk through the options for eye cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Allergen declaration for concealer is built from the full formula including fragrance composition, and we review it against the list applicable to the European Union. Production lines are cleaned between runs under a documented procedure, and shared-equipment risk is assessed before scheduling. Where a truly allergen-free claim is needed, we will tell you honestly whether our facility can guarantee it for that product. Our team can walk through the options for concealer on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us the current formula or full INCI declaration and we will screen every input against the restricted-substance list applicable to Latin America. Where an ingredient must be removed, we propose a functional replacement built around Alpha Arbutin and re-run stability and compatibility testing rather than simply swapping raw materials. You receive a side-by-side comparison of the original and revised facial mist so you can judge texture, scent and performance before approving the change. Our team can walk through the options for facial mist on a short call, and we will confirm the specification in writing before any deposit is requested.
We sign a mutual non-disclosure agreement before any brief is shared, and formula development records for sheet mask are held under controlled access. Ownership arrangements are agreed in writing: bespoke formulas developed to your specification can be reserved for your brand, while library formulas remain ours to license. If exclusivity matters commercially, we can define the scope, territory and duration in the supply agreement so both sides have certainty. Our team can walk through the options for sheet mask on a short call, and we will confirm the specification in writing before any deposit is requested.
A blush quote separates into formula, primary packaging, secondary packaging, filling and labour, testing, and freight. Packaging usually drives the largest variable, so choosing from powder compacts and cream pots can move unit cost more than formula changes do. We provide a line-item breakdown rather than a single number, so you can see exactly where to trade off if you need to hit a target retail price. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
Recommendations depend on the formula viscosity, fill temperature and climate exposure during transit to Japan and South Korea. Common options for lipstick include bullet cases and slim sticks, and we confirm closure torque, liner compatibility and drop-test performance before locking the specification. Carton and pallet patterns are planned early so your inbound team receives goods that are scannable, stackable and unlikely to leak in transit. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We develop facial cream around a specific benefit story such as nourishing overnight repair, selecting actives like Rice Ferment Filtrate at levels that are defensible and stable. Formulas are adapted to climate, consumer habits and the regulatory expectations of Latin America rather than reused unchanged across regions. We recommend packaging from jars, tubes and airless containers once the formula direction is agreed, and confirm everything under MSDS and COA documentation documentation. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Every lotion candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against HALAL certification documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We regularly develop sheet mask without silicones, PEGs or ethanol, replacing them with sensory alternatives that preserve spreadability and after-feel. Removing these materials changes texture, so we iterate on the sample rather than making a like-for-like substitution. Ingredient selection is screened against your retailer's restricted list, and we document compliance at formula level for Australia and New Zealand. Our team can walk through the options for sheet mask on a short call, and we will confirm the specification in writing before any deposit is requested.
