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Frequently Asked Questions

Everything you need to know before starting your OEM / ODM project.

Active content in blush is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for the European Union and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.

We can develop toner with alternative preservation strategies, including multifunctional humectants, low-water systems and barrier packaging that reduces microbial risk. Truly preservative-free claims depend on the format and how the consumer uses it, so we will tell you honestly whether the claim is defensible for your product. Every candidate still passes challenge testing, and we document the rationale so your the European Union submission is supported by data rather than marketing language. Our team can walk through the options for toner on a short call, and we will confirm the specification in writing before any deposit is requested.

Territory exclusivity for setting spray can be granted for bespoke formulas, usually tied to a minimum annual volume or a defined market such as the Middle East. Library formulas are generally non-exclusive but can be differentiated through fragrance, texture or active loading so your product is not directly comparable. We set the terms in writing so your investment in development is protected for as long as the programme runs. Our team can walk through the options for setting spray on a short call, and we will confirm the specification in writing before any deposit is requested.

Yes. Send us a physical sample or the full ingredient declaration of your reference facial cream, and our laboratory will reverse-engineer the sensory profile. We evaluate viscosity, spreadability, absorption, and after-feel, then iterate until the match is within an agreed tolerance. Where a specific raw material is unavailable or restricted in your target market, we propose a functional alternative built around Allantoin and validate it side by side with your benchmark before you decide. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.

We support registration for Japan and South Korea by preparing the technical documentation your responsible person or importer must hold on file. That includes the safety assessment inputs, product categorisation, labelling review and the formula disclosure needed for exfoliating pad. Our regulatory team works alongside your local partner, so the submission reflects how the product will actually be sold rather than a generic template. Our team can walk through the options for exfoliating pad on a short call, and we will confirm the specification in writing before any deposit is requested.

A hair mask sample kit typically includes the formula in your chosen packaging, the specification sheet, and available variants on texture or active loading. If your brief centres on Collagen, we may include a comparison against a benchmark so you can judge the difference directly. Samples ship with enough volume for your team to run internal evaluation rather than a single-use sachet. Our team can walk through the options for hair mask on a short call, and we will confirm the specification in writing before any deposit is requested.

For concealer we recommend booking your slot at least 4-5 weeks before you need stock, because component procurement often takes longer than filling. Peak periods tighten both packaging supply and line capacity, and late bookings usually limit you to whatever components are available. Brands that forecast early get better unit economics and avoid the air-freight premium that comes from a compressed schedule. Our team can walk through the options for concealer on a short call, and we will confirm the specification in writing before any deposit is requested.

Yes. We source PCR resin, glass, aluminium and mono-material components for setting spray and can document recycled content for your sustainability reporting. Recycled resin can vary in colour and wall consistency, so we qualify the component with your formula before committing to a production run. We will be direct about what is genuinely recyclable in Japan and South Korea rather than repeating a claim your customers may challenge. Our team can walk through the options for setting spray on a short call, and we will confirm the specification in writing before any deposit is requested.

A shampoo sample kit typically includes the formula in your chosen packaging, the specification sheet, and available variants on texture or active loading. If your brief centres on Rice Ferment Filtrate, we may include a comparison against a benchmark so you can judge the difference directly. Samples ship with enough volume for your team to run internal evaluation rather than a single-use sachet. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.

Scaling cleansing balm starts with a lab batch, then a pilot batch on production equipment to expose shear, heating and cooling differences that the bench cannot predict. We adjust manufacturing parameters at pilot stage and confirm the bulk batch matches the approved sample on viscosity, appearance and performance. This is where most reformulation costs are avoided, so we do not skip the pilot step even when the timeline is tight. Our team can walk through the options for cleansing balm on a short call, and we will confirm the specification in writing before any deposit is requested.

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