FAQ Archive
Browse archived content by publish date.
Yes. Send the competitor concealer you want to benchmark and we will assess texture, absorption, scent profile and ingredient architecture against your current product. We identify where the benchmark genuinely performs better and where the difference is mostly marketing, so you invest in changes that matter. The output is a practical brief for improving your concealer, including realistic cost implications. Our team can walk through the options for concealer on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We regularly develop essence without silicones, PEGs or ethanol, replacing them with sensory alternatives that preserve spreadability and after-feel. Removing these materials changes texture, so we iterate on the sample rather than making a like-for-like substitution. Ingredient selection is screened against your retailer's restricted list, and we document compliance at formula level for Australia and New Zealand. Our team can walk through the options for essence on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Airless pumps, refill pouches and refillable outer packs are all available for facial oil, subject to compatibility testing with your formula. Airless formats suit actives such as Retinol because they limit air exposure and allow higher evacuation rates at the end of use. We confirm dose output, priming behaviour and leak resistance during stability so the component performs in the field, not just on the bench. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
For ampoule we recommend booking your slot at least 4-5 weeks before you need stock, because component procurement often takes longer than filling. Peak periods tighten both packaging supply and line capacity, and late bookings usually limit you to whatever components are available. Brands that forecast early get better unit economics and avoid the air-freight premium that comes from a compressed schedule. Our team can walk through the options for ampoule on a short call, and we will confirm the specification in writing before any deposit is requested.
For setting spray we recommend booking your slot at least 3-4 weeks before you need stock, because component procurement often takes longer than filling. Peak periods tighten both packaging supply and line capacity, and late bookings usually limit you to whatever components are available. Brands that forecast early get better unit economics and avoid the air-freight premium that comes from a compressed schedule. Our team can walk through the options for setting spray on a short call, and we will confirm the specification in writing before any deposit is requested.
Each eyeshadow palette shipment includes the certificate of analysis, packing list, commercial invoice and any export documents required for Latin America. On request we provide batch manufacturing records, stability summaries and the safety documentation your importer needs for customs clearance. Documents are prepared alongside production rather than after it, which prevents the common delay where goods are ready but paperwork is not. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.
A shampoo quote separates into formula, primary packaging, secondary packaging, filling and labour, testing, and freight. Packaging usually drives the largest variable, so choosing from bottles and salon-size containers can move unit cost more than formula changes do. We provide a line-item breakdown rather than a single number, so you can see exactly where to trade off if you need to hit a target retail price. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
We can arrange instrumental and in-use testing to support performance claims for sheet mask, including hydration, barrier function and tolerance studies. Claim wording is reviewed against the rules for North America so you do not commit to language your dossier cannot support. Where a full clinical study is not justified, we will tell you which claims are defensible on formulation rationale and consumer perception data alone. Our team can walk through the options for sheet mask on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Beyond filling, we support packaging design, component sourcing and artwork adaptation for essence. Popular choices include glass bottles with dropper or pump, and we work with established mould suppliers when you need a custom silhouette. Our team checks component compatibility with your formula during stability testing, which prevents leaking, panel swelling or pump failure after filling. Our team can walk through the options for essence on a short call, and we will confirm the specification in writing before any deposit is requested.
Colour for shampoo is controlled against an approved reference standard with defined tolerance, and each batch is compared under standardised lighting before release. Pigment dispersion is standardised during manufacturing so shade does not drift as batch size increases. Retained samples from each shampoo run are kept, which lets us trace and correct any shade complaint rather than guess at the cause. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
A lotion quote separates into formula, primary packaging, secondary packaging, filling and labour, testing, and freight. Packaging usually drives the largest variable, so choosing from pump bottles and soft tubes can move unit cost more than formula changes do. We provide a line-item breakdown rather than a single number, so you can see exactly where to trade off if you need to hit a target retail price. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us the current formula or full INCI declaration and we will screen every input against the restricted-substance list applicable to Australia and New Zealand. Where an ingredient must be removed, we propose a functional replacement built around Aloe Vera and re-run stability and compatibility testing rather than simply swapping raw materials. You receive a side-by-side comparison of the original and revised setting spray so you can judge texture, scent and performance before approving the change. Our team can walk through the options for setting spray on a short call, and we will confirm the specification in writing before any deposit is requested.
