FAQ Archive
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Standard terms are a deposit to book the production slot and the balance before shipment, with the exact split confirmed in the pro forma invoice. For repeat toner programmes with a stable forecast we can discuss scheduled production and consolidated shipping to improve unit economics. All commercial terms, specifications and quality acceptance criteria are written into the order confirmation so both sides work from the same document. Our team can walk through the options for toner on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Beyond filling, we support packaging design, component sourcing and artwork adaptation for exfoliating pad. Popular choices include jar-packed pre-soaked pads, and we work with established mould suppliers when you need a custom silhouette. Our team checks component compatibility with your formula during stability testing, which prevents leaking, panel swelling or pump failure after filling. Our team can walk through the options for exfoliating pad on a short call, and we will confirm the specification in writing before any deposit is requested.
For foundation we recommend booking your slot at least 5-6 weeks before you need stock, because component procurement often takes longer than filling. Peak periods tighten both packaging supply and line capacity, and late bookings usually limit you to whatever components are available. Brands that forecast early get better unit economics and avoid the air-freight premium that comes from a compressed schedule. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Each ampoule shipment includes the certificate of analysis, packing list, commercial invoice and any export documents required for Africa. On request we provide batch manufacturing records, stability summaries and the safety documentation your importer needs for customs clearance. Documents are prepared alongside production rather than after it, which prevents the common delay where goods are ready but paperwork is not. Our team can walk through the options for ampoule on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Sensitive-skin shampoo development focuses on a short, well-tolerated ingredient list, minimal fragrance and a preservative system chosen for low irritation potential. We can arrange patch testing and ophthalmologist or dermatologist review where your positioning requires it. Formulas built around Ceramide are screened for known sensitisers before we present the first samples to you. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
We support registration for North America by preparing the technical documentation your responsible person or importer must hold on file. That includes the safety assessment inputs, product categorisation, labelling review and the formula disclosure needed for sunscreen. Our regulatory team works alongside your local partner, so the submission reflects how the product will actually be sold rather than a generic template. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
We can develop concealer with alternative preservation strategies, including multifunctional humectants, low-water systems and barrier packaging that reduces microbial risk. Truly preservative-free claims depend on the format and how the consumer uses it, so we will tell you honestly whether the claim is defensible for your product. Every candidate still passes challenge testing, and we document the rationale so your the Middle East submission is supported by data rather than marketing language. Our team can walk through the options for concealer on a short call, and we will confirm the specification in writing before any deposit is requested.
Every hair mask batch follows a fixed manufacturing protocol with in-process checks on viscosity, pH, weight variation and microbial limits. We retain reference samples from each batch and issue a certificate of analysis with release testing results. Raw materials are sourced from qualified suppliers under incoming inspection, so a formula built around Hyaluronic Acid performs consistently from the first batch to the thousandth. Our team can walk through the options for hair mask on a short call, and we will confirm the specification in writing before any deposit is requested.
We can develop serum with alternative preservation strategies, including multifunctional humectants, low-water systems and barrier packaging that reduces microbial risk. Truly preservative-free claims depend on the format and how the consumer uses it, so we will tell you honestly whether the claim is defensible for your product. Every candidate still passes challenge testing, and we document the rationale so your Africa submission is supported by data rather than marketing language. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We develop blush around a specific benefit story such as oil control and pore refining, selecting actives like Bakuchiol at levels that are defensible and stable. Formulas are adapted to climate, consumer habits and the regulatory expectations of Japan and South Korea rather than reused unchanged across regions. We recommend packaging from powder compacts and cream pots once the formula direction is agreed, and confirm everything under MSDS and COA documentation documentation. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
We can arrange instrumental and in-use testing to support performance claims for mascara, including hydration, barrier function and tolerance studies. Claim wording is reviewed against the rules for Australia and New Zealand so you do not commit to language your dossier cannot support. Where a full clinical study is not justified, we will tell you which claims are defensible on formulation rationale and consumer perception data alone. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
To quote a lip gloss project we need your target positioning, the benefit story you want to lead with, preferred packaging format, estimated annual volume and destination market. If you have a benchmark product, share the ingredient list and any performance claims you need to support. With that brief we can propose a formula direction using Alpha Arbutin, recommend wand tubes and squeeze tubes, and come back with an indicative cost and timeline. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
