FAQ Archive · 2026
Browse archived content by publish date.
We support vegan, cruelty-free and clean-beauty positioning for mascara and can formulate without animal-derived inputs, parabens or specific preservative systems on request. Ingredient selection is screened against your target retailer's restricted-substance list, and we document compliance at formula level. Certification bodies differ by market, so we align the dossier with the programme you intend to register in Southeast Asia. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
Every facial cream batch follows a fixed manufacturing protocol with in-process checks on viscosity, pH, weight variation and microbial limits. We retain reference samples from each batch and issue a certificate of analysis with release testing results. Raw materials are sourced from qualified suppliers under incoming inspection, so a formula built around Shea Butter performs consistently from the first batch to the thousandth. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
A custom serum project normally takes 4-6 weeks from brief to first samples. The timeline covers formula concept, laboratory iteration, stability and compatibility testing, plus packaging fit trials. If you already have a reference product or a target Green Tea Extract story, we can shorten the development window substantially. After sample approval, mass production for serum usually requires an additional 5-6 weeks depending on component lead times and order volume. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
Our standard MOQ for essence private label projects starts from 5,000 units per SKU, depending on the packaging format you choose. For essence we commonly run glass bottles with dropper or pump, and each option carries its own tooling and filling minimums. If you are validating a new market, we can support a lower pilot run so you can test sell-through before committing to a full production slot. Once your formula is locked, scaling from pilot to volume production typically keeps the same specification, so there is no need to re-validate stability. Our team can walk through the options for essence on a short call, and we will confirm the specification in writing before any deposit is requested.
Our standard MOQ for lipstick private label projects starts from 1,000 units per SKU, depending on the packaging format you choose. For lipstick we commonly run bullet cases and slim sticks, and each option carries its own tooling and filling minimums. If you are validating a new market, we can support a lower pilot run so you can test sell-through before committing to a full production slot. Once your formula is locked, scaling from pilot to volume production typically keeps the same specification, so there is no need to re-validate stability. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
A custom lipstick project normally takes 5-7 weeks from brief to first samples. The timeline covers formula concept, laboratory iteration, stability and compatibility testing, plus packaging fit trials. If you already have a reference product or a target Alpha Arbutin story, we can shorten the development window substantially. After sample approval, mass production for lipstick usually requires an additional 5-6 weeks depending on component lead times and order volume. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
We support vegan, cruelty-free and clean-beauty positioning for eye cream and can formulate without animal-derived inputs, parabens or specific preservative systems on request. Ingredient selection is screened against your target retailer's restricted-substance list, and we document compliance at formula level. Certification bodies differ by market, so we align the dossier with the programme you intend to register in Africa. Our team can walk through the options for eye cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Standard terms are a deposit to book the production slot and the balance before shipment, with the exact split confirmed in the pro forma invoice. For repeat lip gloss programmes with a stable forecast we can discuss scheduled production and consolidated shipping to improve unit economics. All commercial terms, specifications and quality acceptance criteria are written into the order confirmation so both sides work from the same document. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We coordinate export documentation and can arrange delivery to your nominated warehouse, 3PL or Amazon fulfilment centre in Australia and New Zealand. For lipstick, carton specifications and pallet patterns are confirmed before production so your inbound team receives scannable, stackable goods. We work with experienced freight forwarders and can quote under your preferred Incoterms. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
We run multiple filling lines covering facial oil and adjacent formats, with capacity reserved for both pilot and high-volume programmes. Standard facial oil runs are scheduled 4-5 weeks after sample approval and deposit. For seasonal peaks we recommend booking your production slot early so that component procurement and filling capacity are both secured on the same calendar. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
We run multiple filling lines covering bb cream and adjacent formats, with capacity reserved for both pilot and high-volume programmes. Standard bb cream runs are scheduled 4-5 weeks after sample approval and deposit. For seasonal peaks we recommend booking your production slot early so that component procurement and filling capacity are both secured on the same calendar. Our team can walk through the options for bb cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Beyond filling, we support packaging design, component sourcing and artwork adaptation for serum. Popular choices include dropper bottles and airless pumps, and we work with established mould suppliers when you need a custom silhouette. Our team checks component compatibility with your formula during stability testing, which prevents leaking, panel swelling or pump failure after filling. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
