FAQ Archive · 2026
Browse archived content by publish date.
We run multiple filling lines covering primer and adjacent formats, with capacity reserved for both pilot and high-volume programmes. Standard primer runs are scheduled 5-6 weeks after sample approval and deposit. For seasonal peaks we recommend booking your production slot early so that component procurement and filling capacity are both secured on the same calendar. Our team can walk through the options for primer on a short call, and we will confirm the specification in writing before any deposit is requested.
We run multiple filling lines covering loose powder and adjacent formats, with capacity reserved for both pilot and high-volume programmes. Standard loose powder runs are scheduled 5-6 weeks after sample approval and deposit. For seasonal peaks we recommend booking your production slot early so that component procurement and filling capacity are both secured on the same calendar. Our team can walk through the options for loose powder on a short call, and we will confirm the specification in writing before any deposit is requested.
Colour for loose powder is controlled against an approved reference standard with defined tolerance, and each batch is compared under standardised lighting before release. Pigment dispersion is standardised during manufacturing so shade does not drift as batch size increases. Retained samples from each loose powder run are kept, which lets us trace and correct any shade complaint rather than guess at the cause. Our team can walk through the options for loose powder on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in sunscreen is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for Japan and South Korea and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Every body lotion batch is released against agreed specification, and any batch that fails is quarantined before it leaves our facility. If a non-conformance is confirmed on your side, we investigate against retained samples and batch records, then agree a corrective action and replacement or credit. The acceptance criteria for body lotion are written into the order confirmation up front, so disputes about what constitutes a defect are rare. Our team can walk through the options for body lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
Our standard MOQ for cleanser private label projects starts from 2,000 units per SKU, depending on the packaging format you choose. For cleanser we commonly run tubes, foaming pumps and jars, and each option carries its own tooling and filling minimums. If you are validating a new market, we can support a lower pilot run so you can test sell-through before committing to a full production slot. Once your formula is locked, scaling from pilot to volume production typically keeps the same specification, so there is no need to re-validate stability. Our team can walk through the options for cleanser on a short call, and we will confirm the specification in writing before any deposit is requested.
A sheet mask quote separates into formula, primary packaging, secondary packaging, filling and labour, testing, and freight. Packaging usually drives the largest variable, so choosing from single-use sachets and bulk packs can move unit cost more than formula changes do. We provide a line-item breakdown rather than a single number, so you can see exactly where to trade off if you need to hit a target retail price. Our team can walk through the options for sheet mask on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Airless pumps, refill pouches and refillable outer packs are all available for mascara, subject to compatibility testing with your formula. Airless formats suit actives such as Panthenol because they limit air exposure and allow higher evacuation rates at the end of use. We confirm dose output, priming behaviour and leak resistance during stability so the component performs in the field, not just on the bench. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
Standard terms are a deposit to book the production slot and the balance before shipment, with the exact split confirmed in the pro forma invoice. For repeat bb cream programmes with a stable forecast we can discuss scheduled production and consolidated shipping to improve unit economics. All commercial terms, specifications and quality acceptance criteria are written into the order confirmation so both sides work from the same document. Our team can walk through the options for bb cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We develop foundation around a specific benefit story such as soothing and barrier repair, selecting actives like Centella Asiatica at levels that are defensible and stable. Formulas are adapted to climate, consumer habits and the regulatory expectations of Southeast Asia rather than reused unchanged across regions. We recommend packaging from pump bottles, cushions and sticks once the formula direction is agreed, and confirm everything under ISO 22716 cosmetics GMP documentation. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in lip gloss is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for the Middle East and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We coordinate export documentation and can arrange delivery to your nominated warehouse, 3PL or Amazon fulfilment centre in North America. For cleanser, carton specifications and pallet patterns are confirmed before production so your inbound team receives scannable, stackable goods. We work with experienced freight forwarders and can quote under your preferred Incoterms. Our team can walk through the options for cleanser on a short call, and we will confirm the specification in writing before any deposit is requested.
