Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Shelf life for concealer is established through real-time and accelerated stability data rather than assumed from similar products. We confirm the period during which the formula holds its specification for appearance, odour, viscosity, pH and microbial limits, then set the expiry and period-after-opening accordingly. If you plan to sell into Australia and New Zealand, we align the stated shelf life with the documentation your responsible person expects to see. Our team can walk through the options for concealer on a short call, and we will confirm the specification in writing before any deposit is requested.
Allergen declaration for lotion is built from the full formula including fragrance composition, and we review it against the list applicable to Australia and New Zealand. Production lines are cleaned between runs under a documented procedure, and shared-equipment risk is assessed before scheduling. Where a truly allergen-free claim is needed, we will tell you honestly whether our facility can guarantee it for that product. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We regularly develop exfoliating pad without silicones, PEGs or ethanol, replacing them with sensory alternatives that preserve spreadability and after-feel. Removing these materials changes texture, so we iterate on the sample rather than making a like-for-like substitution. Ingredient selection is screened against your retailer's restricted list, and we document compliance at formula level for Japan and South Korea. Our team can walk through the options for exfoliating pad on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in serum is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for North America and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in lipstick is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for North America and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
Cost reduction for serum usually comes from component choice, fill size, carton construction and order consolidation rather than from cheaper raw materials. We review your current bill of materials and identify changes that do not affect the sensory profile the consumer notices. Any substitution is validated against your approved sample, so the serum on shelf performs the same way after the change. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
Recommendations depend on the formula viscosity, fill temperature and climate exposure during transit to Southeast Asia. Common options for sunscreen include tubes, sticks and cushion compacts, and we confirm closure torque, liner compatibility and drop-test performance before locking the specification. Carton and pallet patterns are planned early so your inbound team receives goods that are scannable, stackable and unlikely to leak in transit. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Fragrance-free sheet mask is formulated without added perfume, using raw materials selected for low odour so the base itself smells neutral. This is different from masking an odour, and we verify the result with sensory panels rather than relying on the ingredient list alone. Fragrance-free positioning is well supported for Southeast Asia where consumer demand for simplified formulas continues to grow. Our team can walk through the options for sheet mask on a short call, and we will confirm the specification in writing before any deposit is requested.
We support vegan, cruelty-free and clean-beauty positioning for body lotion and can formulate without animal-derived inputs, parabens or specific preservative systems on request. Ingredient selection is screened against your target retailer's restricted-substance list, and we document compliance at formula level. Certification bodies differ by market, so we align the dossier with the programme you intend to register in Africa. Our team can walk through the options for body lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We coordinate export documentation and can arrange delivery to your nominated warehouse, 3PL or Amazon fulfilment centre in North America. For sunscreen, carton specifications and pallet patterns are confirmed before production so your inbound team receives scannable, stackable goods. We work with experienced freight forwarders and can quote under your preferred Incoterms. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
