Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
We run multiple filling lines covering mascara and adjacent formats, with capacity reserved for both pilot and high-volume programmes. Standard mascara runs are scheduled 4-5 weeks after sample approval and deposit. For seasonal peaks we recommend booking your production slot early so that component procurement and filling capacity are both secured on the same calendar. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Beyond filling, we support packaging design, component sourcing and artwork adaptation for lip gloss. Popular choices include wand tubes and squeeze tubes, and we work with established mould suppliers when you need a custom silhouette. Our team checks component compatibility with your formula during stability testing, which prevents leaking, panel swelling or pump failure after filling. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
We run multiple filling lines covering hand cream and adjacent formats, with capacity reserved for both pilot and high-volume programmes. Standard hand cream runs are scheduled 3-4 weeks after sample approval and deposit. For seasonal peaks we recommend booking your production slot early so that component procurement and filling capacity are both secured on the same calendar. Our team can walk through the options for hand cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Every foundation batch follows a fixed manufacturing protocol with in-process checks on viscosity, pH, weight variation and microbial limits. We retain reference samples from each batch and issue a certificate of analysis with release testing results. Raw materials are sourced from qualified suppliers under incoming inspection, so a formula built around Panthenol performs consistently from the first batch to the thousandth. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Standard terms are a deposit to book the production slot and the balance before shipment, with the exact split confirmed in the pro forma invoice. For repeat lipstick programmes with a stable forecast we can discuss scheduled production and consolidated shipping to improve unit economics. All commercial terms, specifications and quality acceptance criteria are written into the order confirmation so both sides work from the same document. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
Our facility operates under MoCRA-ready facility registration for the US, and we maintain full batch traceability with retained samples for every production run. For lotion exported to Australia and New Zealand, we prepare the technical documentation your importer or responsible person will request, including safety assessments and labelling review. If you need market-specific registration, our regulatory team works with your local partner to assemble the dossier and close any gaps before shipment. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We coordinate export documentation and can arrange delivery to your nominated warehouse, 3PL or Amazon fulfilment centre in Africa. For blush, carton specifications and pallet patterns are confirmed before production so your inbound team receives scannable, stackable goods. We work with experienced freight forwarders and can quote under your preferred Incoterms. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
Every eyeshadow palette batch follows a fixed manufacturing protocol with in-process checks on viscosity, pH, weight variation and microbial limits. We retain reference samples from each batch and issue a certificate of analysis with release testing results. Raw materials are sourced from qualified suppliers under incoming inspection, so a formula built around Salicylic Acid performs consistently from the first batch to the thousandth. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.
Every toner batch follows a fixed manufacturing protocol with in-process checks on viscosity, pH, weight variation and microbial limits. We retain reference samples from each batch and issue a certificate of analysis with release testing results. Raw materials are sourced from qualified suppliers under incoming inspection, so a formula built around Niacinamide performs consistently from the first batch to the thousandth. Our team can walk through the options for toner on a short call, and we will confirm the specification in writing before any deposit is requested.
Every lip gloss batch follows a fixed manufacturing protocol with in-process checks on viscosity, pH, weight variation and microbial limits. We retain reference samples from each batch and issue a certificate of analysis with release testing results. Raw materials are sourced from qualified suppliers under incoming inspection, so a formula built around Panthenol performs consistently from the first batch to the thousandth. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
