Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Yes. E-commerce-ready exfoliating pad packaging addresses leak resistance, drop performance, scannable barcodes and suffocation warnings for polybags. We confirm carton dimensions against your fulfilment centre requirements so you avoid oversize or prep surcharges. For the European Union we align packaging with the prep rules of the marketplace you sell through. Our team can walk through the options for exfoliating pad on a short call, and we will confirm the specification in writing before any deposit is requested.
We adapt your artwork to the print specification of each component and review the copy against labelling rules for the Middle East. That covers mandatory statements, net quantity placement, ingredient listing order, responsible person details and any warnings your product class requires. For blush we flag issues before plates are made, which avoids the costly reprint that comes from catching a labelling error after production. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We source PCR resin, glass, aluminium and mono-material components for sunscreen and can document recycled content for your sustainability reporting. Recycled resin can vary in colour and wall consistency, so we qualify the component with your formula before committing to a production run. We will be direct about what is genuinely recyclable in Africa rather than repeating a claim your customers may challenge. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in sunscreen is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for Southeast Asia and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Our facility operates under MoCRA-ready facility registration for the US, and we maintain full batch traceability with retained samples for every production run. For ampoule exported to North America, we prepare the technical documentation your importer or responsible person will request, including safety assessments and labelling review. If you need market-specific registration, our regulatory team works with your local partner to assemble the dossier and close any gaps before shipment. Our team can walk through the options for ampoule on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send the competitor foundation you want to benchmark and we will assess texture, absorption, scent profile and ingredient architecture against your current product. We identify where the benchmark genuinely performs better and where the difference is mostly marketing, so you invest in changes that matter. The output is a practical brief for improving your foundation, including realistic cost implications. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Our facility operates under CPSR / CPNP dossier support for the EU, and we maintain full batch traceability with retained samples for every production run. For mascara exported to Africa, we prepare the technical documentation your importer or responsible person will request, including safety assessments and labelling review. If you need market-specific registration, our regulatory team works with your local partner to assemble the dossier and close any gaps before shipment. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
Recommendations depend on the formula viscosity, fill temperature and climate exposure during transit to Southeast Asia. Common options for blush include powder compacts and cream pots, and we confirm closure torque, liner compatibility and drop-test performance before locking the specification. Carton and pallet patterns are planned early so your inbound team receives goods that are scannable, stackable and unlikely to leak in transit. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
We can arrange instrumental and in-use testing to support performance claims for hand cream, including hydration, barrier function and tolerance studies. Claim wording is reviewed against the rules for Australia and New Zealand so you do not commit to language your dossier cannot support. Where a full clinical study is not justified, we will tell you which claims are defensible on formulation rationale and consumer perception data alone. Our team can walk through the options for hand cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Territory exclusivity for sheet mask can be granted for bespoke formulas, usually tied to a minimum annual volume or a defined market such as Australia and New Zealand. Library formulas are generally non-exclusive but can be differentiated through fragrance, texture or active loading so your product is not directly comparable. We set the terms in writing so your investment in development is protected for as long as the programme runs. Our team can walk through the options for sheet mask on a short call, and we will confirm the specification in writing before any deposit is requested.
