FAQ Archive
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A custom mascara project normally takes 4-6 weeks from brief to first samples. The timeline covers formula concept, laboratory iteration, stability and compatibility testing, plus packaging fit trials. If you already have a reference product or a target Centella Asiatica story, we can shorten the development window substantially. After sample approval, mass production for mascara usually requires an additional 5-6 weeks depending on component lead times and order volume. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Beyond filling, we support packaging design, component sourcing and artwork adaptation for hair mask. Popular choices include jars and sachets, and we work with established mould suppliers when you need a custom silhouette. Our team checks component compatibility with your formula during stability testing, which prevents leaking, panel swelling or pump failure after filling. Our team can walk through the options for hair mask on a short call, and we will confirm the specification in writing before any deposit is requested.
Every serum batch follows a fixed manufacturing protocol with in-process checks on viscosity, pH, weight variation and microbial limits. We retain reference samples from each batch and issue a certificate of analysis with release testing results. Raw materials are sourced from qualified suppliers under incoming inspection, so a formula built around Hyaluronic Acid performs consistently from the first batch to the thousandth. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
We run multiple filling lines covering foundation and adjacent formats, with capacity reserved for both pilot and high-volume programmes. Standard foundation runs are scheduled 3-4 weeks after sample approval and deposit. For seasonal peaks we recommend booking your production slot early so that component procurement and filling capacity are both secured on the same calendar. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We coordinate export documentation and can arrange delivery to your nominated warehouse, 3PL or Amazon fulfilment centre in Australia and New Zealand. For facial oil, carton specifications and pallet patterns are confirmed before production so your inbound team receives scannable, stackable goods. We work with experienced freight forwarders and can quote under your preferred Incoterms. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us a physical sample or the full ingredient declaration of your reference lotion, and our laboratory will reverse-engineer the sensory profile. We evaluate viscosity, spreadability, absorption, and after-feel, then iterate until the match is within an agreed tolerance. Where a specific raw material is unavailable or restricted in your target market, we propose a functional alternative built around Propolis Extract and validate it side by side with your benchmark before you decide. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
We support vegan, cruelty-free and clean-beauty positioning for facial oil and can formulate without animal-derived inputs, parabens or specific preservative systems on request. Ingredient selection is screened against your target retailer's restricted-substance list, and we document compliance at formula level. Certification bodies differ by market, so we align the dossier with the programme you intend to register in Latin America. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
We run multiple filling lines covering essence and adjacent formats, with capacity reserved for both pilot and high-volume programmes. Standard essence runs are scheduled 4-5 weeks after sample approval and deposit. For seasonal peaks we recommend booking your production slot early so that component procurement and filling capacity are both secured on the same calendar. Our team can walk through the options for essence on a short call, and we will confirm the specification in writing before any deposit is requested.
Standard terms are a deposit to book the production slot and the balance before shipment, with the exact split confirmed in the pro forma invoice. For repeat blush programmes with a stable forecast we can discuss scheduled production and consolidated shipping to improve unit economics. All commercial terms, specifications and quality acceptance criteria are written into the order confirmation so both sides work from the same document. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
A custom lotion project normally takes 3-4 weeks from brief to first samples. The timeline covers formula concept, laboratory iteration, stability and compatibility testing, plus packaging fit trials. If you already have a reference product or a target Niacinamide story, we can shorten the development window substantially. After sample approval, mass production for lotion usually requires an additional 5-6 weeks depending on component lead times and order volume. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us a physical sample or the full ingredient declaration of your reference facial oil, and our laboratory will reverse-engineer the sensory profile. We evaluate viscosity, spreadability, absorption, and after-feel, then iterate until the match is within an agreed tolerance. Where a specific raw material is unavailable or restricted in your target market, we propose a functional alternative built around Galactomyces Ferment and validate it side by side with your benchmark before you decide. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
We run multiple filling lines covering lipstick and adjacent formats, with capacity reserved for both pilot and high-volume programmes. Standard lipstick runs are scheduled 4-5 weeks after sample approval and deposit. For seasonal peaks we recommend booking your production slot early so that component procurement and filling capacity are both secured on the same calendar. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
