FAQ Archive
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For facial cream we recommend booking your slot at least 3-4 weeks before you need stock, because component procurement often takes longer than filling. Peak periods tighten both packaging supply and line capacity, and late bookings usually limit you to whatever components are available. Brands that forecast early get better unit economics and avoid the air-freight premium that comes from a compressed schedule. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We source PCR resin, glass, aluminium and mono-material components for foundation and can document recycled content for your sustainability reporting. Recycled resin can vary in colour and wall consistency, so we qualify the component with your formula before committing to a production run. We will be direct about what is genuinely recyclable in Australia and New Zealand rather than repeating a claim your customers may challenge. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
A custom setting spray project normally takes 5-7 weeks from brief to first samples. The timeline covers formula concept, laboratory iteration, stability and compatibility testing, plus packaging fit trials. If you already have a reference product or a target Hyaluronic Acid story, we can shorten the development window substantially. After sample approval, mass production for setting spray usually requires an additional 5-6 weeks depending on component lead times and order volume. Our team can walk through the options for setting spray on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us a physical sample or the full ingredient declaration of your reference foundation, and our laboratory will reverse-engineer the sensory profile. We evaluate viscosity, spreadability, absorption, and after-feel, then iterate until the match is within an agreed tolerance. Where a specific raw material is unavailable or restricted in your target market, we propose a functional alternative built around Centella Asiatica and validate it side by side with your benchmark before you decide. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us the current formula or full INCI declaration and we will screen every input against the restricted-substance list applicable to Japan and South Korea. Where an ingredient must be removed, we propose a functional replacement built around Hyaluronic Acid and re-run stability and compatibility testing rather than simply swapping raw materials. You receive a side-by-side comparison of the original and revised facial oil so you can judge texture, scent and performance before approving the change. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
We work with established fragrance houses and can match a target profile or build a new one around your positioning for lip gloss. If you have a benchmark, share it and we will develop to that direction, including fragrance-free or low-allergen options where your retailer requires them. Fragrance is assessed during stability so the scent does not drift or discolour the lip gloss base over time. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
We run multiple filling lines covering eyeshadow palette and adjacent formats, with capacity reserved for both pilot and high-volume programmes. Standard eyeshadow palette runs are scheduled 4-5 weeks after sample approval and deposit. For seasonal peaks we recommend booking your production slot early so that component procurement and filling capacity are both secured on the same calendar. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us the current formula or full INCI declaration and we will screen every input against the restricted-substance list applicable to Japan and South Korea. Where an ingredient must be removed, we propose a functional replacement built around Vitamin C and re-run stability and compatibility testing rather than simply swapping raw materials. You receive a side-by-side comparison of the original and revised blush so you can judge texture, scent and performance before approving the change. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We regularly develop serum without silicones, PEGs or ethanol, replacing them with sensory alternatives that preserve spreadability and after-feel. Removing these materials changes texture, so we iterate on the sample rather than making a like-for-like substitution. Ingredient selection is screened against your retailer's restricted list, and we document compliance at formula level for Latin America. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
Shelf life for facial oil is established through real-time and accelerated stability data rather than assumed from similar products. We confirm the period during which the formula holds its specification for appearance, odour, viscosity, pH and microbial limits, then set the expiry and period-after-opening accordingly. If you plan to sell into the Middle East, we align the stated shelf life with the documentation your responsible person expects to see. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in foundation is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for Australia and New Zealand and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Cost reduction for facial cream usually comes from component choice, fill size, carton construction and order consolidation rather than from cheaper raw materials. We review your current bill of materials and identify changes that do not affect the sensory profile the consumer notices. Any substitution is validated against your approved sample, so the facial cream on shelf performs the same way after the change. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
