FAQ Archive
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We work with established fragrance houses and can match a target profile or build a new one around your positioning for setting spray. If you have a benchmark, share it and we will develop to that direction, including fragrance-free or low-allergen options where your retailer requires them. Fragrance is assessed during stability so the scent does not drift or discolour the setting spray base over time. Our team can walk through the options for setting spray on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in eyeshadow palette is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for Latin America and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.
Allergen declaration for loose powder is built from the full formula including fragrance composition, and we review it against the list applicable to Latin America. Production lines are cleaned between runs under a documented procedure, and shared-equipment risk is assessed before scheduling. Where a truly allergen-free claim is needed, we will tell you honestly whether our facility can guarantee it for that product. Our team can walk through the options for loose powder on a short call, and we will confirm the specification in writing before any deposit is requested.
A sunscreen sample kit typically includes the formula in your chosen packaging, the specification sheet, and available variants on texture or active loading. If your brief centres on Snail Secretion Filtrate, we may include a comparison against a benchmark so you can judge the difference directly. Samples ship with enough volume for your team to run internal evaluation rather than a single-use sachet. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
We support vegan, cruelty-free and clean-beauty positioning for cleanser and can formulate without animal-derived inputs, parabens or specific preservative systems on request. Ingredient selection is screened against your target retailer's restricted-substance list, and we document compliance at formula level. Certification bodies differ by market, so we align the dossier with the programme you intend to register in Latin America. Our team can walk through the options for cleanser on a short call, and we will confirm the specification in writing before any deposit is requested.
Every blush batch follows a fixed manufacturing protocol with in-process checks on viscosity, pH, weight variation and microbial limits. We retain reference samples from each batch and issue a certificate of analysis with release testing results. Raw materials are sourced from qualified suppliers under incoming inspection, so a formula built around Glycolic Acid performs consistently from the first batch to the thousandth. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
Every cleanser candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against MoCRA-ready facility registration for the US documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for cleanser on a short call, and we will confirm the specification in writing before any deposit is requested.
A custom sunscreen project normally takes 4-6 weeks from brief to first samples. The timeline covers formula concept, laboratory iteration, stability and compatibility testing, plus packaging fit trials. If you already have a reference product or a target Collagen story, we can shorten the development window substantially. After sample approval, mass production for sunscreen usually requires an additional 4-5 weeks depending on component lead times and order volume. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We develop lipstick around a specific benefit story such as firming and lifting, selecting actives like Squalane at levels that are defensible and stable. Formulas are adapted to climate, consumer habits and the regulatory expectations of Australia and New Zealand rather than reused unchanged across regions. We recommend packaging from bullet cases and slim sticks once the formula direction is agreed, and confirm everything under FDA-registered facility documentation. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
Every mascara batch is released against agreed specification, and any batch that fails is quarantined before it leaves our facility. If a non-conformance is confirmed on your side, we investigate against retained samples and batch records, then agree a corrective action and replacement or credit. The acceptance criteria for mascara are written into the order confirmation up front, so disputes about what constitutes a defect are rare. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
For sunscreen that is sensitive to heat or freezing, we review the stability data to define an acceptable transit range and plan packaging and routing accordingly. Where needed we use insulated cartons, cool-chain freight or seasonal routing for the European Union, and we confirm the approach before quoting. We also advise on storage guidance so your warehouse and retail partners keep the product within the validated range. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We develop mascara around a specific benefit story such as brightening and even skin tone, selecting actives like Ceramide at levels that are defensible and stable. Formulas are adapted to climate, consumer habits and the regulatory expectations of the Middle East rather than reused unchanged across regions. We recommend packaging from wand tubes with custom brushes once the formula direction is agreed, and confirm everything under HACCP-aligned process control documentation. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.