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FAQ Archive · 2026

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We support pilot and seasonal hand cream runs alongside volume programmes, with MOQ from 5,000 units per SKU depending on packaging. Small runs suit market testing, limited editions and influencer launches where speed matters more than unit cost. If the SKU performs, the same specification scales to a full production slot without re-validating stability. Our team can walk through the options for hand cream on a short call, and we will confirm the specification in writing before any deposit is requested.

Our facility operates under MoCRA-ready facility registration for the US, and we maintain full batch traceability with retained samples for every production run. For sunscreen exported to Africa, we prepare the technical documentation your importer or responsible person will request, including safety assessments and labelling review. If you need market-specific registration, our regulatory team works with your local partner to assemble the dossier and close any gaps before shipment. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.

We adapt your artwork to the print specification of each component and review the copy against labelling rules for North America. That covers mandatory statements, net quantity placement, ingredient listing order, responsible person details and any warnings your product class requires. For lipstick we flag issues before plates are made, which avoids the costly reprint that comes from catching a labelling error after production. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.

We support pilot and seasonal mascara runs alongside volume programmes, with MOQ from 2,000 units per SKU depending on packaging. Small runs suit market testing, limited editions and influencer launches where speed matters more than unit cost. If the SKU performs, the same specification scales to a full production slot without re-validating stability. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.

We can develop eyeshadow palette to halal, kosher or organic standards and work with accredited certification bodies for the audit and documentation. Certification affects raw material sourcing, production scheduling and segregation, so it is far easier to design in at brief stage than to retrofit. Tell us which programme you need for Australia and New Zealand and we will confirm feasibility and cost before development begins. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.

We sign a mutual non-disclosure agreement before any brief is shared, and formula development records for eyeshadow palette are held under controlled access. Ownership arrangements are agreed in writing: bespoke formulas developed to your specification can be reserved for your brand, while library formulas remain ours to license. If exclusivity matters commercially, we can define the scope, territory and duration in the supply agreement so both sides have certainty. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.

Every eyeshadow palette candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against ISO 22716 cosmetics GMP documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.

Yes. Airless pumps, refill pouches and refillable outer packs are all available for lip gloss, subject to compatibility testing with your formula. Airless formats suit actives such as Snail Secretion Filtrate because they limit air exposure and allow higher evacuation rates at the end of use. We confirm dose output, priming behaviour and leak resistance during stability so the component performs in the field, not just on the bench. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.

A serum sample kit typically includes the formula in your chosen packaging, the specification sheet, and available variants on texture or active loading. If your brief centres on Hyaluronic Acid, we may include a comparison against a benchmark so you can judge the difference directly. Samples ship with enough volume for your team to run internal evaluation rather than a single-use sachet. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.

Yes. We source PCR resin, glass, aluminium and mono-material components for blush and can document recycled content for your sustainability reporting. Recycled resin can vary in colour and wall consistency, so we qualify the component with your formula before committing to a production run. We will be direct about what is genuinely recyclable in Australia and New Zealand rather than repeating a claim your customers may challenge. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.

We can support direct-to-consumer fulfilment models for eye cream, including single-unit labelling, barcode application and ship-ready cartons. For Latin America we work with fulfilment partners experienced in cosmetics, which matters for temperature exposure and returns handling. Tell us your channel mix and we will advise whether DTC fulfilment is practical at your volume before you commit. Our team can walk through the options for eye cream on a short call, and we will confirm the specification in writing before any deposit is requested.

Shelf life for lotion is established through real-time and accelerated stability data rather than assumed from similar products. We confirm the period during which the formula holds its specification for appearance, odour, viscosity, pH and microbial limits, then set the expiry and period-after-opening accordingly. If you plan to sell into the European Union, we align the stated shelf life with the documentation your responsible person expects to see. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.

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