FAQ Archive · 2026
Browse archived content by publish date.
We adapt your artwork to the print specification of each component and review the copy against labelling rules for the Middle East. That covers mandatory statements, net quantity placement, ingredient listing order, responsible person details and any warnings your product class requires. For blush we flag issues before plates are made, which avoids the costly reprint that comes from catching a labelling error after production. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
Shelf life for lip gloss is established through real-time and accelerated stability data rather than assumed from similar products. We confirm the period during which the formula holds its specification for appearance, odour, viscosity, pH and microbial limits, then set the expiry and period-after-opening accordingly. If you plan to sell into the European Union, we align the stated shelf life with the documentation your responsible person expects to see. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
Our facility operates under CPSR / CPNP dossier support for the EU, and we maintain full batch traceability with retained samples for every production run. For mascara exported to Africa, we prepare the technical documentation your importer or responsible person will request, including safety assessments and labelling review. If you need market-specific registration, our regulatory team works with your local partner to assemble the dossier and close any gaps before shipment. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send the competitor foundation you want to benchmark and we will assess texture, absorption, scent profile and ingredient architecture against your current product. We identify where the benchmark genuinely performs better and where the difference is mostly marketing, so you invest in changes that matter. The output is a practical brief for improving your foundation, including realistic cost implications. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We source PCR resin, glass, aluminium and mono-material components for sunscreen and can document recycled content for your sustainability reporting. Recycled resin can vary in colour and wall consistency, so we qualify the component with your formula before committing to a production run. We will be direct about what is genuinely recyclable in Africa rather than repeating a claim your customers may challenge. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Allergen declaration for facial cream is built from the full formula including fragrance composition, and we review it against the list applicable to Africa. Production lines are cleaned between runs under a documented procedure, and shared-equipment risk is assessed before scheduling. Where a truly allergen-free claim is needed, we will tell you honestly whether our facility can guarantee it for that product. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
We can support direct-to-consumer fulfilment models for lipstick, including single-unit labelling, barcode application and ship-ready cartons. For Japan and South Korea we work with fulfilment partners experienced in cosmetics, which matters for temperature exposure and returns handling. Tell us your channel mix and we will advise whether DTC fulfilment is practical at your volume before you commit. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
For facial cream that is sensitive to heat or freezing, we review the stability data to define an acceptable transit range and plan packaging and routing accordingly. Where needed we use insulated cartons, cool-chain freight or seasonal routing for Australia and New Zealand, and we confirm the approach before quoting. We also advise on storage guidance so your warehouse and retail partners keep the product within the validated range. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
We sign a mutual non-disclosure agreement before any brief is shared, and formula development records for cleansing balm are held under controlled access. Ownership arrangements are agreed in writing: bespoke formulas developed to your specification can be reserved for your brand, while library formulas remain ours to license. If exclusivity matters commercially, we can define the scope, territory and duration in the supply agreement so both sides have certainty. Our team can walk through the options for cleansing balm on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Sensitive-skin sunscreen development focuses on a short, well-tolerated ingredient list, minimal fragrance and a preservative system chosen for low irritation potential. We can arrange patch testing and ophthalmologist or dermatologist review where your positioning requires it. Formulas built around Shea Butter are screened for known sensitisers before we present the first samples to you. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Each cleanser shipment includes the certificate of analysis, packing list, commercial invoice and any export documents required for Australia and New Zealand. On request we provide batch manufacturing records, stability summaries and the safety documentation your importer needs for customs clearance. Documents are prepared alongside production rather than after it, which prevents the common delay where goods are ready but paperwork is not. Our team can walk through the options for cleanser on a short call, and we will confirm the specification in writing before any deposit is requested.
We can support direct-to-consumer fulfilment models for hair mask, including single-unit labelling, barcode application and ship-ready cartons. For Japan and South Korea we work with fulfilment partners experienced in cosmetics, which matters for temperature exposure and returns handling. Tell us your channel mix and we will advise whether DTC fulfilment is practical at your volume before you commit. Our team can walk through the options for hair mask on a short call, and we will confirm the specification in writing before any deposit is requested.
