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FAQ Archive · 2026

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We support registration for Japan and South Korea by preparing the technical documentation your responsible person or importer must hold on file. That includes the safety assessment inputs, product categorisation, labelling review and the formula disclosure needed for cleanser. Our regulatory team works alongside your local partner, so the submission reflects how the product will actually be sold rather than a generic template. Our team can walk through the options for cleanser on a short call, and we will confirm the specification in writing before any deposit is requested.

We can arrange instrumental and in-use testing to support performance claims for eyeshadow palette, including hydration, barrier function and tolerance studies. Claim wording is reviewed against the rules for the European Union so you do not commit to language your dossier cannot support. Where a full clinical study is not justified, we will tell you which claims are defensible on formulation rationale and consumer perception data alone. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.

Yes. We coordinate export documentation and can arrange delivery to your nominated warehouse, 3PL or Amazon fulfilment centre in North America. For eyeshadow palette, carton specifications and pallet patterns are confirmed before production so your inbound team receives scannable, stackable goods. We work with experienced freight forwarders and can quote under your preferred Incoterms. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.

Yes. We regularly develop setting spray without silicones, PEGs or ethanol, replacing them with sensory alternatives that preserve spreadability and after-feel. Removing these materials changes texture, so we iterate on the sample rather than making a like-for-like substitution. Ingredient selection is screened against your retailer's restricted list, and we document compliance at formula level for Africa. Our team can walk through the options for setting spray on a short call, and we will confirm the specification in writing before any deposit is requested.

Cost reduction for bb cream usually comes from component choice, fill size, carton construction and order consolidation rather than from cheaper raw materials. We review your current bill of materials and identify changes that do not affect the sensory profile the consumer notices. Any substitution is validated against your approved sample, so the bb cream on shelf performs the same way after the change. Our team can walk through the options for bb cream on a short call, and we will confirm the specification in writing before any deposit is requested.

Fragrance-free sunscreen is formulated without added perfume, using raw materials selected for low odour so the base itself smells neutral. This is different from masking an odour, and we verify the result with sensory panels rather than relying on the ingredient list alone. Fragrance-free positioning is well supported for Japan and South Korea where consumer demand for simplified formulas continues to grow. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.

We sign a mutual non-disclosure agreement before any brief is shared, and formula development records for lip gloss are held under controlled access. Ownership arrangements are agreed in writing: bespoke formulas developed to your specification can be reserved for your brand, while library formulas remain ours to license. If exclusivity matters commercially, we can define the scope, territory and duration in the supply agreement so both sides have certainty. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.

For blush we recommend booking your slot at least 3-4 weeks before you need stock, because component procurement often takes longer than filling. Peak periods tighten both packaging supply and line capacity, and late bookings usually limit you to whatever components are available. Brands that forecast early get better unit economics and avoid the air-freight premium that comes from a compressed schedule. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.

A exfoliating pad sample kit typically includes the formula in your chosen packaging, the specification sheet, and available variants on texture or active loading. If your brief centres on Snail Secretion Filtrate, we may include a comparison against a benchmark so you can judge the difference directly. Samples ship with enough volume for your team to run internal evaluation rather than a single-use sachet. Our team can walk through the options for exfoliating pad on a short call, and we will confirm the specification in writing before any deposit is requested.

Our standard MOQ for facial oil private label projects starts from 5,000 units per SKU, depending on the packaging format you choose. For facial oil we commonly run dropper bottles with botanical blends, and each option carries its own tooling and filling minimums. If you are validating a new market, we can support a lower pilot run so you can test sell-through before committing to a full production slot. Once your formula is locked, scaling from pilot to volume production typically keeps the same specification, so there is no need to re-validate stability. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.

Active content in essence is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for Southeast Asia and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for essence on a short call, and we will confirm the specification in writing before any deposit is requested.

A eye cream quote separates into formula, primary packaging, secondary packaging, filling and labour, testing, and freight. Packaging usually drives the largest variable, so choosing from small tubes and ceramic-tip applicators can move unit cost more than formula changes do. We provide a line-item breakdown rather than a single number, so you can see exactly where to trade off if you need to hit a target retail price. Our team can walk through the options for eye cream on a short call, and we will confirm the specification in writing before any deposit is requested.

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